Course Overview Packed with tools, techniques and activities to bring alive the key insights, knowledge and skills to be an effective influencer this powerful one day course really equips delegates to become competent and confident influencers. Being able to influence others effectively is a key skill for both managers and employees at all levels within an organisation. The key is to influence others in a way in which they like to be influenced. This requires an understanding of different influencing styles, interpreting others‰ۡóÁÌ_åÈ preferred influencing styles and adapting one‰ۡóÁÌ_åÈs own preferred style to influence others effectively. Influencing successfully also requires insights into the contributors to effective communications between people including the use of words, voice and non-verbals. This course provides managers and employees with the knowledge, insights and skills to be able to influence others upwards, across and downwards to achieve a desired end result. The skills are of particular use in the areas of leading and managing change and resolving conflicts. This is a highly interactive course incorporating the use of diagnostics and group and individual exercises/role-plays. The course includes a comprehensive trainer‰ۡóÁÌ_åÈs guide, a full set of delegate handouts, four exercises, and PowerPoint slides. Optional additional material To add to the course content you might like to use some or all of the following materials: - How To Be Assertive - Identifying Others‰ۡóÁÌ_åÈ Influencing Behaviours Course length: Minimum 340 minutes excluding lunch and coffee/tea breaks.
Trainers Guide - A comprehensive guide on how to run the session Session Content, including - Accompanying PowerPoint Slides - ‰ۡóÁÌÎ̝ÌÎÌÁCave Rescue‰ۡóÁÌ_åÈ - a stimulating group excercise to determine who should be rescued first - ‰ۡóÁÌÎ̝ÌÎÌÁFundAid‰ۡóÁÌ_åÈ - interactive exercise to decide how the charities fund should be spent - 2 addtional role plays - Comprehensive delegate notes covering: Introduction and objectives Delegates‰ۡóÁÌ_åÈ objectives Defining influence in the organisational context Identifying the situations where you need to influence effectively Different influencing styles Identifying your preferred influencing style(s), a 36 question diagnostic questionnaire with analysis tools and interpretative notes Relating influencing styles to different situations and people The influencing process for use with each influencing style Interpersonal skills of communication: Building rapport The use of influencing skills and behaviours Developing positive and powerful influencing behaviours Exercises to practise behaviours Using influencing strategies to best effect with individuals and groups Building support for your ideas Planning to improve influencing skills Review of delegates‰ۡóÁÌ_åÈ objectives Action Planning