Counselling in the Workplace

Counselling in the workplace

Counselling in the work-place has a dual purpose – ensuring the psychological well-being of the employee and delivering required employee performance for the organisation. For the manager this requires skills of providing constructive employee feedback and non-directive problem-solving. Behind all successful work-place counselling is the underlying truth that the best performances are willingly given. They are given by those whose emotional needs are met and who experience a high level of psychological contract with their employers. Work-place counselling requires insight, knowledge, processes, and skills and it is these key capabilities which are covered in this document. If you need to know how to make a start at workplace counselling, or you wish to develop your abilities in this area, then this document will show you how.


This thirty three page document is designed to provide you with essential insights and guidelines on Counselling in the Workplace. It covers: -What is Counselling? -Positioning Counselling -Key concepts related to Counselling -Counselling Contracts and Boundaries -Different phases of a Counselling Relationship -The Counselling Process -Counselling and Trust -The importance of Confidentiality -Counselling Needs Analysis -Tackling different Counselling Needs Use it to understand the basics of work-placed counselling and to introduce effective counselling programmes into your organisation.

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